Comb Communications MKII Manuel d'utilisateur

Page 1 of 56 Table of Contents Chapter 1 Overview 2 Chapter 2 Website overview 4 Chapter 3 Customers

Page 10 of 56  Custom export - With this option you can customise the information that you want to export. Once you have selected the data, whi

Page 11 of 56 Chapter 4 COMPLEX WIZARD The Complex Wizard comprises of 8 steps, each step requires certain information before you can continue to

Page 12 of 56 The first step is the name of the Complex, it begins with the legal name. Capture the registered name and press enter. The display na

Page 13 of 56 STEP 3 In step 3 there are two processes. First is to add an intercom system to the complex. Start by typing the name in the text box

Page 14 of 56 Name The Name heading contains the name of the intercom. If you have multiple intercoms it is recommended to give them unique names to

Page 15 of 56 Inputs The inputs are solely dependant on how the gate was wired. There are 6 inputs, which can be used, and each input can have 2 act

Page 16 of 56 Select the pc board that you wish to install and then select on the bottom left. Proceed to step 4. STEP 4 Step 4 is not a compulso

Page 17 of 56 To remove access at certain times click on the time, it will change from orange to white. If you want to add more time click on a whi

Page 18 of 56 STEP 6 Step 6 is a mandatory step. You need to add the amount of units, which the complex requires. At first, type in the number o

Page 19 of 56 STEP 7 Step 7 there are only two fields that need to be completed. These fields are for the complex's administrator, we refer to

Page 2 of 56 Chapter 1 OVERVIEW INTRODUCTION The MKII is a multi unit intercom system designed to provide a secure entry and exit point for both r

Page 20 of 56 Chapter 5 SWITCHING TO A CUSTOMER Once you have logged on the MKII website you will automatically be logged into your own organisat

Page 21 of 56 Chapter 6 ORGANISATION DETAILS YOUR ORGANISATIONS DETAILS When you click on the Organisation top menu, you will be able to view yo

Page 22 of 56 Address The Address section contains both the physical and postal addresses for the organisation. The first line of both address'

Page 23 of 56 Saving changes In every section if a change is made the section header will change colour to display that a change has been made. If y

Page 24 of 56 Please remember to only tick Cell numbers and no land line numbers. Residential Messaging Procedure To send an E-Mai

Page 25 of 56 Chapter 7 INTERCOM The intercom top menu covers a wide variety of MKII hardware related settings. These settings include what relays

Page 26 of 56 Ring Call Times There are 4 different times that need to be set, Outgoing Talk time, Incoming Talk time, Outgoing Ring time and Talk T

Page 27 of 56 Incoming Calls There are two possible choices with incoming calls, you can either have the gate pulse a relay or you can have a guard

Page 28 of 56  Time - the amount of time that elapse before the system reboots. NB! If this is set as the first action on an input you will not

Page 29 of 56 Chapter 8 PC BOARDS When viewing the PC Boards menu you need to make sure that you are within your own database to view your PC Boar

Page 3 of 56 How to identify your system This is how to identify the system from a B1000 and a G2 system. The MKII intercom can be identified by

Page 30 of 56 LOAN A PCB Click on the Intercom top menu, then click on the PC Boards left menu. The context window will now display all your PC Boar

Page 31 of 56 Chapter 9 USERS Your organisation allows for you to add as many users as necessary to the systems by creating a new user. Each user c

Page 32 of 56 There are 3 different choices when granting permissions, either Administrator, Power user or Standard. The differences between the u

Page 33 of 56 Chapter 10 RESIDENTIAL UNITS Residential Units are the individual households within a complex or multi dwelling establishment; the r

Page 34 of 56 Remote controls are displayed in a table format with a de-allocate tick box next to each remote, when de-allocating a remote you are

Page 35 of 56 Chapter 11 TELEPHONE NUMBERS Telephone numbers are the actual telephone numbers that are used to dial the residents in order for vis

Page 36 of 56 ADVANCED PROGRAMMING The MKII website allows for you to set the individual units telephone number defaults. As discussed in Chapter 1

Page 37 of 56 Chapter 12 PIN CODES Pin codes are used on the MKII panel at the gate to gain access to the complex without making a telephone call.

Page 38 of 56 ADVANCED PROGRAMMING The MKII website allows for you to set the individual units pin code defaults. As discussed in Chapter 11 the co

Page 39 of 56 Chapter 13 REMOTE CONTROLS Remote Controls are used in conjunction with the MKII panel at the gate and a Centurion Systems Nova Voya

Page 4 of 56 Chapter 2 MKII WEBSITE OVERVIEW INTRODUCTION The MkII currently makes use of the G2 website, until the new MkII release is available.

Page 40 of 56 DE-ALLOCATE A REMOTE CONTROL When de-allocating a remote control you are not deleting the remote from the system but rather removing

Page 41 of 56 Chapter 14 TIME BASED ACCESS CONTROL The use of time based access control is solely up to the complex. If you wish to make use of

Page 42 of 56 EDITING A TIME GRID Open an existing time grid by clicking on the pencil on the right hand side of the screen. This will bring up a g

Page 43 of 56 Chapter 15 COMPLEX GATE TRIGGER DEFAULTS Gate trigger defaults are used to determine how the MKII must act when receiving different

Page 44 of 56 REMOVING A DEFAULT To remove a default, navigate to gate trigger defaults menu. You will see all the defaults. At the end of every l

Page 45 of 56 Chapter 16 SUPPLIERS Suppliers are the organisations within website. The suppliers are determined by the sale of the MKII intercom w

Page 46 of 56 ADD A MANAGING AGENT To add a managing agent to your complex click on Supplier top menu, a list of suppliers will appear in the left

Page 47 of 56 Chapter 17 MANUAL PROGRAMMING The MKII offers you the ability to logon to a website and program the system remotely, however if yo

Page 48 of 56 Manage pin numbers Within the manage pin numbers menu you are able to edit, delete and add pin numbers to a unit. Manage remote contr

Page 49 of 56 Manage telephone numbers Once logged in to manual programming you will automatically be routed to the top-level menus with the defaul

Page 5 of 56 Dashboard: The dashboard is a summarized overview of various aspects for a specific organisation and the associated intercom devices

Page 50 of 56 Manage remote controls Manage remote controls has 2 (two) sub menus the first Edit remote and Find remote. To navigate to Manage

Page 51 of 56 Enter the number of the unit then push # You will now see that the navigation is activated to either go Up (2) or down (8) to ch

Page 52 of 56 Find a remote This menu is designed to find a remote and which unit it belongs to. Either push the remote button or enter

Page 53 of 56 Manage units There are 2 (two) sub menus within Manage units, Add units and Edit units. To navigate to Manage Units you log in and

Page 54 of 56 Edit Units Device settings There are 3 (three) sub menus within Device Settings, Call times, Incoming call and Relay settings. To

Page 55 of 56 Call times Incoming Call You will now see that the navigation is activated to either go up (2) or down (8) to change a call times.

Page 56 of 56 Relay Settings Change program code Once logged in to manual programming navigate to Change program code by pushing 5 times. Yo

Page 6 of 56 The supplier's menu will give you a list of your suppliers including the ability to change installer and adding of a managing age

Page 7 of 56 CONTEXT WINDOW MENU Within the context window there are various options available, for example, current context window as a user. The c

Page 8 of 56 Forgot password If you have forgotten your password, click on the "forgot password" button on the login screen. You will

Page 9 of 56 Chapter 3 CUSTOMERS By clicking on the Customers top menu, you will be able to view all your customers and their details. By clic